Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us.
We only collect Personally Identifiable Information (as defined below) that you explicitly and intentionally provide in order for you to access and use our services. You may choose not to provide us with any Personally Identifiable Information. In this case, you may be able to visit and browse the Website, however we cannot process an order or provide services without such information.
In order for each customer to access and utilize the Website's products and services, the Website requires each customer to provide us with personal information (collectively "Personally Identifiable Information"). Personally Identifiable Information is only captured when a visitor signs in to the system and willingly discloses such information in the Account section of the Website or in response to questions while using the the Website's questionnaires (the 'Software').
All credit card transactions are processed through a third party secure gateway and the information you provide is only used for making the current transaction. No credit card information is ever stored on our servers.
Personally Identifiable Information includes, but is not limited to: (i) Contact Data (such as your name, address, city, province, postal code, phone number and email address), (ii) Demographic Data (such as your postal code and gender), and (iii) other Personal Data (such as personal information necessary to generate divorce documents created by our Software).
The Website, sometimes with third party assistance, may use your Personally Identifiable Information to verify your identity and process your order and payment through merchant account services, to generate the products and services you create with our Software, and to analyze our customer demographics to better serve you.
Your Contact Data may be used to contact you in order to follow up with transactions initiated on the Website, or inform you of any service related changes to the Website. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. We do not sell or rent Personally Identifiable Information to third parties, except as necessary to provide you with the services we offer. We may also provide it to a third party in order to comply with the law.
Only authorized employees may access your personal information.
We will hold all information you provide to us in absolute privacy.
We will not sell, rent or license your name or personal information to any third party.
We will not sell, rent or license our mailing list.
We will not send unsolicited e-mails.
Please note that Contact Data and Traffic Data is used to gather general statistics regarding our customers and visitors respectively, in order to enhance the consumer experience on the Website. We may also use demographic data in a manner that does not identify you specifically or allow you to be contacted but does identify certain criteria about our users in general. For example, we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed.
The Website utilizes a number of internal and third party methods to recognize visitor data such as IP addresses and browser settings ("Visitor Data"). The Website's internal servers and software automatically recognize Visitor Data. No Personal Identifiable Information is revealed in this process. The Website may also use such Visitor Data to compile traffic data about the kind and types of visitors that use the website at specific intervals ("Traffic Data").
We may use Traffic Data information to analyze our Website traffic but such information is not examined for Personally Identifiable Information. We may also use such Traffic Data to help diagnose problems with our server, to administer our site or to display the content according to your preferences.